Fujitsu operates at the forefront of enterprise IT delivery in Australia, supporting complex, large-scale environments where timelines are tight and expectations are high.
DRG’s proudly partners with Fujitsu via staffing augmentation services to extend services on demand – leveraging a flexible, nationwide workforce that enables rapid deployment of end-user device services at scale – including for Australia’s Defence Force.
The Challenge: Fujitsu’s Unwavering Focus on Flexible, High-Quality IT Field Support
- Scale IT staffing resources up or down rapidly
- Deliver consistently high standards on-site, anywhere across Australia
- Align with strict operational and security requirements
“One of the things I appreciate is the responsiveness and reliability. We can call on DRG at very short notice… even on a Friday, for a Monday start – and they’ll just make it happen.”
The Solution: Quality Alignment between DRG & Fujitsu
DRG was selected via Fujitsu’s rigorous partner standards to help mobilise and extend their onsite end-user computing projects across Australia.
Operating within a Microsoft Windows environment, technicians support the full lifecycle of device deployment – from imaging through to installation and removal.
Range of Services, including:
- Test and tagging of IT equipment
- Laptop and desktop imaging (Microsoft Windows environments)
- Device deployment, setup, and relocation (including decant/recant activities)
- On-site support for rollout projects
- End-user device handling at scale
From small engagements to deployments of thousands of devices, DRG supports Fujitsu to deliver consistently – no matter the size or timeframe.
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Core Strengths of the Partnership
- Flexibility – resources available on demand, even at short notice
- No Minimum – DRG helps with small or large projects
- Reliability – consistent delivery across projects and locations
- Cost-effectiveness – strong value for experienced, cleared technicians
- National coverage – support across Australia
Built for Speed, Scale and Responsiveness
A defining strength of DRG is its ability to respond rapidly – often within extremely tight timeframes.
Unlike traditional staffing models, DRG offers true flexibility:
- No rigid minimum engagement periods
- Support for both short-term and long-term projects
- Ability to scale from days to months as required
“Sometimes we only need them for two days, sometimes for months – that flexibility is a massive advantage.”
The Impact: Results at Scale
- Thousands of devices deployed efficiently across Australia
- Faster project delivery through rapid mobilisation
- Reduced downtime during rollout and transition phases
- Seamless support for dynamic project requirements
- Strong, trusted working relationship
More Than Just "Hands & Feet": A Dependable and Proactive Delivery Partner
Beyond technical capability, DRG brings a collaborative, partnership-focused approach that strengthens delivery outcomes.
“DR Group have proven themselves to be a dependable and proactive delivery partner. They consistently demonstrate the ability to provide effective assistance at short notice, responding quickly to evolving and last‑minute requirements. Combined with a professional and approachable management team, this makes them a valued collaborator. DR Group maintain a strong, results‑driven approach and reliably deliver outcomes when required.”
– Simon Peternel, Senior Project Manager at Fujitsu
Extend Your Delivery Capability with DRG
Looking to scale your IT delivery without compromising on quality?
DRG partners with leading organisations to provide flexible, reliable, and cost-effective enterprise support services. From end-user device deployments and nationwide field services to ongoing helpdesk and long-term resource augmentation, we act as a seamless extension of your team—ready to support you at every stage.
Let’s talk about how we can support your business.
"We choose to partner with DRG to complement our onsite projects because they're the most responsive, reliable and cost-effective. They meet our high quality standards, have the right skill sets, security clearances, and can cover any location across the country."